Support
Support when you need it
Fast help in Danish or English. 24/7 incident response for Enterprise customers.
📚
Documentation
Step-by-step guides for setup, integration and advanced configuration.
Read guides →💬
Live chat
Chat with our team straight from the dashboard. Typical reply within 5 minutes during business hours.
Start chat →🚨
Incident response
Enterprise customers get a 24/7 hotline. We are on the line within 15 minutes — every day of the week.
See Enterprise →What you get on each plan
| Basic | Professional | Enterprise | |
|---|---|---|---|
| Email support | ✓ | ✓ | ✓ |
| Live chat | — | ✓ | ✓ |
| Phone support | — | ✓ | ✓ |
| 24/7 incident response | — | — | ✓ |
| Dedicated contact | — | — | ✓ |
| Response time (SLA) | 1 business day | 4 hours | 15 min |