FAQ
Questions & answers
The things we get asked most. If your question is not here — drop us a line.
Do I need to install anything on my server?
For WordPress sites, install our free agent plugin — it reports CPU, RAM, traffic and uptime back to Monitorly. For non-WordPress hosts, you can use the lightweight Linux agent or rely on external uptime monitoring only.
Does Monitorly require Cloudflare?
No — uptime, CPU, RAM and traffic monitoring all work without Cloudflare. Cloudflare integration unlocks IP blocking, WAF rules, transform rules and auto-protection. Most customers add Cloudflare within the first week.
How fast are alerts?
Uptime checks fire within 60 seconds of an outage. CPU/RAM/error-rate alarms run on every metric tick — usually under 30 seconds from threshold breach to alert delivery.
What happens during an active attack?
Auto-protection escalates Cloudflare security level (e.g. to Under Attack mode) when configured thresholds trip — for example, sustained CPU > 95% for 5 minutes. You get an alert and a one-click "deactivate" link once it passes.
Can I customise the auto-protection rules?
Yes. Professional and Enterprise plans expose threshold sliders, dwell times, and excluded networks. Enterprise customers can ship custom playbooks (e.g. block-by-ASN, throttle-by-country).
Can I display the dashboard on a TV?
Yes — every dashboard has a "TV mode" link. The view auto-refreshes, hides chrome, and uses high-contrast colors so it stays readable from across the room.
Where is my data stored?
EU-only. Servers in Denmark and Germany. We process metrics, IP reputation and contact details under GDPR and never resell traffic data.
Is there a free trial?
Yes — 14 days, no credit card required, on the Professional plan. You can cancel or downgrade at any time.
Can multiple team members access the dashboard?
Yes. Invite as many users as you need. Roles include admin, client and read-only. Every action is in the audit log.
How do I switch from another monitoring tool?
Most teams take 30 minutes: connect Cloudflare, install the agent, set alert recipients. Our support helps with the migration on Professional and above.